OpenAI outage on May 4 — 33-minute disruption
May 4, 11:01 PM → May 4, 11:34 PM · 33 minutes · high
On May 4, 2026, the OpenAI service experienced a disruption, which was detected through user reports indicating slow or unresponsive behavior. The incident began at approximately 23:01 UTC and was resolved after 33 minutes of impact. Service was fully restored by 23:34 UTC.
Impact
Users reported experiencing slow or unresponsive behavior with the OpenAI service during the incident. A total of 12 reports were received, with a peak of 10 reports within a 15-minute period. All reported issues were related to the service being slow or unresponsive. No specific regional impact was recorded during this event.
Top reported issues
- Slow / unresponsive12
Incident timeline
- May 4, 11:01 PM
PulseWatch detected elevated report volume (high severity)
- May 4, 11:15 PM
Peak of 4 reports in 15 minutes (baseline 1.3)
- May 4, 11:34 PM
Report volume returned to baseline — incident resolved
Official updates
- May 4, 11:01 PM
OpenAI status page acknowledged the incident.
View official source