OpenAI outage on May 4 33-minute disruption
May 4, 10:00 PM → May 4, 10:34 PM · 33 minutes · medium
On May 4, 2026, a disruption to OpenAI services was detected through user reports. The incident began at approximately 22:00 UTC and lasted for 33 minutes. Services were fully restored by 22:34 UTC.
Impact
Users reported experiencing issues with OpenAI services, primarily noting slow or unresponsive performance. A total of 29 reports were received during the 33-minute incident, with 24 specifically citing slow or unresponsive behavior and 5 indicating the website was down. No specific regional impact was recorded during this period, suggesting a broader disruption.
Top reported issues
- Slow / unresponsive24
- Website down5
Incident timeline
- May 4, 10:00 PM
PulseWatch detected elevated report volume (medium severity)
- May 4, 10:15 PM
Peak of 8 reports in 15 minutes (baseline 1.3)
- May 4, 10:23 PM
Status updated: major issue
- May 4, 10:28 PM
Status updated: major issue
- May 4, 10:33 PM
Status updated: possible issue
- May 4, 10:34 PM
Report volume returned to baseline — incident resolved
Official updates
- May 4, 10:00 PM
OpenAI status page acknowledged the incident.
View official source