ElevenLabs outage on May 4 — 1h 52m disruption
May 4, 05:16 PM → May 4, 07:08 PM · 1h 52m · high
On May 4, 2026, ElevenLabs experienced a service disruption, which was detected through user reports. The incident began at 17:16 UTC and was resolved by 19:08 UTC.
Impact
Users reported a high-severity disruption to the ElevenLabs service. A total of 42 reports were received during the incident, with a peak of 10 reports in a 15-minute period. The primary issues reported by users included slow or unresponsive service and problems with AI API functionality. No specific regional impact was recorded.
Top reported issues
- Slow / unresponsive24
- AI API issues18
Incident timeline
- May 4, 05:16 PM
PulseWatch detected elevated report volume (high severity)
- May 4, 05:30 PM
Peak of 7 reports in 15 minutes (baseline 1.3)
- May 4, 05:43 PM
Status updated: major issue
- May 4, 05:53 PM
Status updated: possible issue
- May 4, 05:58 PM
Status updated: major issue
- May 4, 06:08 PM
Status updated: possible issue
- May 4, 06:13 PM
Status updated: major issue
- May 4, 06:23 PM
Status updated: possible issue
- May 4, 06:28 PM
Status updated: major issue
- May 4, 06:38 PM
Status updated: possible issue
- May 4, 06:43 PM
Status updated: major issue
- May 4, 07:08 PM
Report volume returned to baseline — incident resolved
Official updates
- May 4, 05:16 PM
ElevenLabs status page acknowledged the incident.
View official source