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Netlify

Tracked by PulseWatch

Auto-drafted postmortem

Netlify outage on May 4 — 1h 4m disruption

May 4, 04:13 PM → May 4, 05:18 PM · 1h 4m · medium

Netlify experienced a service disruption on May 4, 2026. This incident was detected through user reports and lasted for 1 hour and 4 minutes. The disruption was resolved on May 4, 2026, at 17:18 UTC.

Peak reports
8
in 15 min
Total reports
24
during the incident
Duration
1h 4m
tracked by PulseWatch

Impact

During the incident, users reported various issues with Netlify services. A total of 24 reports were received, with a peak of 8 reports within a 15-minute period. The most frequently reported issues included websites being down, slow or unresponsive service, and general cloud provider issues. No specific regional impact was recorded during this time.

Top reported issues

  • Website down12
  • Slow / unresponsive6
  • Cloud provider issues6

Incident timeline

  1. May 4, 04:13 PM

    PulseWatch detected elevated report volume (medium severity)

  2. May 4, 04:15 PM

    Peak of 13 reports in 15 minutes (baseline 3.0)

  3. May 4, 04:38 PM

    Status updated: possible issue

  4. May 4, 04:43 PM

    Status updated: possible issue

  5. May 4, 05:18 PM

    Report volume returned to baseline — incident resolved

Official updates

  1. May 4, 04:13 PM

    Netlify status page acknowledged the incident.

    View official source
Draft auto-generated by PulseWatch when the incident resolved. Based on aggregated user-report signals and the sources listed above.
This postmortem was auto-generated from PulseWatch's record of the incident. · Model: gemini-2.5-flash