Avanan outage on May 4 — 39-minute disruption
May 4, 02:54 PM → May 4, 03:33 PM · 39 minutes · high
On May 4, 2026, Avanan experienced a service disruption. This incident was detected through user reports. The issue was resolved after 39 minutes, at 15:33 UTC.
Impact
During the incident, users reported experiencing issues with Avanan services. The most common reports indicated slow or unresponsive service, alongside some API-related problems. We appreciate the user reports that helped us identify and address this disruption. No specific regional impact was recorded during this time.
Top reported issues
- Slow / unresponsive24
- API issues9
Incident timeline
- May 4, 02:54 PM
PulseWatch detected elevated report volume (high severity)
- May 4, 03:00 PM
Peak of 8 reports in 15 minutes (baseline 1.3)
- May 4, 03:23 PM
Status updated: major issue
- May 4, 03:28 PM
Status updated: major issue
- May 4, 03:33 PM
Report volume returned to baseline — incident resolved
Official updates
- May 4, 02:54 PM
Avanan status page acknowledged the incident.
View official source