OpenAI outage on May 4 ", "summary": "On May 4, 2026, OpenAI experienced a service disruption, which was detected through user reports. The incident began at 11:16 UTC and was resolved by 12:04 UTC, resulting in a 48-minute period of impact.", "impactDescription": "Users reported issues with OpenAI services, primarily experiencing slow or unresponsive behavior. The disruption was first detected through user reports, with a total of 20 reports received during the incident. While no specific regions were predominantly impacted, the primary reported issue type was related to service unresponsiveness. This incident led to a medium severity impact for affected users."}
May 4, 11:16 AM → May 4, 12:04 PM · 48 minutes · medium
On May 4, 2026, OpenAI experienced a service disruption, which was detected through user reports. The incident began at 11:16 UTC and was resolved by 12:04 UTC, resulting in a 48-minute period of impact.
Impact
Users reported issues with OpenAI services, primarily experiencing slow or unresponsive behavior. The disruption was first detected through user reports, with a total of 20 reports received during the incident. While no specific regions were predominantly impacted, the primary reported issue type was related to service unresponsiveness. This incident led to a medium severity impact for affected users.
Top reported issues
- Slow / unresponsive20
Incident timeline
- May 4, 11:16 AM
PulseWatch detected elevated report volume (medium severity)
- May 4, 11:30 AM
Peak of 4 reports in 15 minutes (baseline 1.3)
- May 4, 11:43 AM
Status updated: possible issue
- May 4, 11:53 AM
Status updated: possible issue
- May 4, 11:58 AM
Status updated: possible issue
- May 4, 12:04 PM
Report volume returned to baseline — incident resolved
Official updates
- May 4, 11:16 AM
OpenAI status page acknowledged the incident.
View official source