Auto-drafted postmortem
OpenAI outage on May 4 — 33-minute disruption
May 4, 11:01 AM → May 4, 11:34 AM · 33 minutes · high
On May 4, 2026, OpenAI experienced a service disruption. This incident, which was detected through user reports, began at approximately 11:01 UTC and was resolved by 11:34 UTC, lasting 33 minutes.
Peak reports
10
in 15 min
Total reports
12
during the incident
Duration
33 minutes
tracked by PulseWatch
Impact
During the 33-minute incident, users reported experiencing slow or unresponsive service. A total of 12 reports were received, with a peak of 10 reports within a 15-minute period. No specific regional impact was recorded during this time, indicating a broader service disruption.
Top reported issues
- Slow / unresponsive12
Incident timeline
- May 4, 11:01 AM
PulseWatch detected elevated report volume (high severity)
- May 4, 11:15 AM
Peak of 4 reports in 15 minutes (baseline 1.3)
- May 4, 11:34 AM
Report volume returned to baseline — incident resolved
Official updates
- May 4, 11:01 AM
OpenAI status page acknowledged the incident.
View official source