OpenAI outage on May 4 33-minute disruption
May 4, 10:45 AM → May 4, 11:19 AM · 33 minutes · high
On May 4, 2026, OpenAI experienced a service disruption. This incident was detected through user reports indicating slow or unresponsive service. The issue was resolved at 11:19 UTC on the same day.
Impact
During the incident, users reported experiencing slow or unresponsive service with OpenAI. A total of 12 reports were received, with a peak of 10 reports within a 15-minute period. These reports primarily indicated issues with the service's responsiveness. No specific regional impacts were recorded during this period.
Top reported issues
- Slow / unresponsive12
Incident timeline
- May 4, 10:45 AM
PulseWatch detected elevated report volume (high severity)
- May 4, 11:00 AM
Peak of 4 reports in 15 minutes (baseline 1.3)
- May 4, 11:13 AM
Status updated: possible issue
- May 4, 11:19 AM
Report volume returned to baseline — incident resolved
Official updates
- May 4, 10:45 AM
OpenAI status page acknowledged the incident.
View official source