Auto-drafted postmortem
OpenAI outage on May 4 33-minute disruption
May 4, 10:30 AM → May 4, 11:04 AM · 33 minutes · high
On May 4, 2026, the OpenAI service experienced a disruption, first detected through user reports. The incident began at approximately 10:30 UTC and was resolved by 11:04 UTC, lasting 33 minutes.
Peak reports
10
in 15 min
Total reports
12
during the incident
Duration
33 minutes
tracked by PulseWatch
Impact
Users reported experiencing slow or unresponsive behavior with the OpenAI service during the incident. A total of 12 reports were received, primarily citing issues with service responsiveness. No specific regional impact was recorded during this period, indicating a broader disruption.
Top reported issues
- Slow / unresponsive12
Incident timeline
- May 4, 10:30 AM
PulseWatch detected elevated report volume (high severity)
- May 4, 10:45 AM
Peak of 4 reports in 15 minutes (baseline 1.3)
- May 4, 11:04 AM
Report volume returned to baseline — incident resolved
Official updates
- May 4, 10:30 AM
OpenAI status page acknowledged the incident.
View official source