Auto-drafted postmortem
ChatGPT outage on May 4 — 33-minute disruption
May 4, 09:15 AM → May 4, 09:49 AM · 33 minutes · high
On May 4, 2026, ChatGPT experienced a service disruption, which was detected through user reports. The incident lasted for 33 minutes and was resolved at 09:49 UTC.
Peak reports
10
in 15 min
Total reports
18
during the incident
Duration
33 minutes
tracked by PulseWatch
Impact
Users reported issues with ChatGPT service availability. The primary issues reported included slow or unresponsive service, accounting for 12 reports, and AI API issues, with 6 reports. A total of 18 user reports were received during the 33-minute disruption. No specific regional impact was recorded.
Top reported issues
- Slow / unresponsive12
- AI API issues6
Incident timeline
- May 4, 09:15 AM
PulseWatch detected elevated report volume (high severity)
- May 4, 09:30 AM
Peak of 7 reports in 15 minutes (baseline 1.3)
- May 4, 09:43 AM
Status updated: major issue
- May 4, 09:49 AM
Report volume returned to baseline — incident resolved
Official updates
- May 4, 09:15 AM
ChatGPT status page acknowledged the incident.
View official source