OpenAI outage on May 4 — 33-minute disruption
May 4, 08:45 AM → May 4, 09:19 AM · 33 minutes · high
On May 4, 2026, OpenAI experienced a service disruption, which was detected through user reports. The incident began at approximately 08:45 UTC and lasted for 33 minutes before service was fully restored at 09:19 UTC.
Impact
Users reported experiencing slow or unresponsive service during the incident. A total of 12 user reports were received, with a peak of 10 reports within a 15-minute period. No specific regional impact was recorded. The disruption primarily manifested as general service unresponsiveness or slowness, as indicated by the user reports.
Top reported issues
- Slow / unresponsive12
Incident timeline
- May 4, 08:45 AM
PulseWatch detected elevated report volume (high severity)
- May 4, 09:00 AM
Peak of 4 reports in 15 minutes (baseline 1.3)
- May 4, 09:13 AM
Status updated: possible issue
- May 4, 09:19 AM
Report volume returned to baseline — incident resolved
Official updates
- May 4, 08:45 AM
OpenAI status page acknowledged the incident.
View official source