ChatGPT outage on May 4 — 33-minute disruption
May 4, 08:45 AM → May 4, 09:19 AM · 33 minutes · high
ChatGPT experienced a service disruption today, detected following user reports. The incident began at 08:45 UTC and was resolved at 09:19 UTC on May 4, 2026.
Impact
Users reported issues with ChatGPT functionality, primarily experiencing slow or unresponsive service. A total of 18 user reports were received during the incident, with 12 reports indicating slow or unresponsive behavior and 6 reports related to AI API issues. No specific regional impact was recorded. The service disruption lasted approximately 33 minutes.
Top reported issues
- Slow / unresponsive12
- AI API issues6
Incident timeline
- May 4, 08:45 AM
PulseWatch detected elevated report volume (high severity)
- May 4, 09:00 AM
Peak of 7 reports in 15 minutes (baseline 1.3)
- May 4, 09:13 AM
Status updated: major issue
- May 4, 09:19 AM
Report volume returned to baseline — incident resolved
Official updates
- May 4, 08:45 AM
ChatGPT status page acknowledged the incident.
View official source