OpenAI outage on May 4 — 1h 18m disruption
May 4, 07:45 AM → May 4, 09:04 AM · 1h 18m · high
On May 4, 2026, the OpenAI service experienced a period of disruption, as indicated by user reports. The incident began at approximately 07:45 UTC and was resolved by 09:04 UTC.
Impact
Users reported experiencing slow and unresponsive behavior across the OpenAI service. This disruption was detected through a total of 36 user reports, with a peak of 18 reports within a 15-minute period. All reported issues were related to the service being slow or unresponsive. No specific regional impacts were recorded during this incident.
Top reported issues
- Slow / unresponsive36
Incident timeline
- May 4, 07:45 AM
PulseWatch detected elevated report volume (high severity)
- May 4, 08:00 AM
Peak of 8 reports in 15 minutes (baseline 1.3)
- May 4, 08:13 AM
Status updated: major issue
- May 4, 08:18 AM
Status updated: possible issue
- May 4, 08:23 AM
Status updated: major issue
- May 4, 08:28 AM
Status updated: major issue
- May 4, 08:33 AM
Status updated: possible issue
- May 4, 08:38 AM
Status updated: major issue
- May 4, 08:43 AM
Status updated: major issue
- May 4, 08:53 AM
Status updated: possible issue
- May 4, 08:58 AM
Status updated: possible issue
- May 4, 09:04 AM
Report volume returned to baseline — incident resolved
Official updates
- May 4, 07:45 AM
OpenAI status page acknowledged the incident.
View official source