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ChatGPT

Tracked by PulseWatch

Auto-drafted postmortem

ChatGPT outage on May 4 33-minute disruption

May 4, 08:30 AM → May 4, 09:04 AM · 33 minutes · high

On May 4, 2026, ChatGPT experienced a service disruption, which was detected through user reports. The incident began at approximately 08:30 UTC and was fully resolved by 09:04 UTC, resulting in a 33-minute period of impact.

Peak reports
10
in 15 min
Total reports
18
during the incident
Duration
33 minutes
tracked by PulseWatch

Impact

Users reported experiencing issues with ChatGPT, primarily characterized by slow or unresponsive service. A total of 18 reports were received during the incident, with 12 specifically citing slow or unresponsive behavior and 6 mentioning AI API issues. No specific regional impact was recorded during this period.

Top reported issues

  • Slow / unresponsive12
  • AI API issues6

Incident timeline

  1. May 4, 08:30 AM

    PulseWatch detected elevated report volume (high severity)

  2. May 4, 08:45 AM

    Peak of 7 reports in 15 minutes (baseline 1.3)

  3. May 4, 09:04 AM

    Report volume returned to baseline — incident resolved

Official updates

  1. May 4, 08:30 AM

    ChatGPT status page acknowledged the incident.

    View official source
Draft auto-generated by PulseWatch when the incident resolved. Based on aggregated user-report signals and the sources listed above.
This postmortem was auto-generated from PulseWatch's record of the incident. · Model: gemini-2.5-flash