ChatGPT outage on May 4 — 35-minute disruption
May 4, 08:13 AM → May 4, 08:49 AM · 35 minutes · high
On May 4, 2026, ChatGPT experienced a service disruption, which was detected through user reports. The incident began at 08:13 UTC and was resolved by 08:49 UTC.
Impact
During the 35-minute service disruption, users reported issues primarily related to slow or unresponsive service, accounting for 16 reports. Additionally, 6 reports indicated problems with AI API functionality. A total of 22 user reports were received during the incident, which was classified as high severity. No specific regional impact was recorded.
Top reported issues
- Slow / unresponsive16
- AI API issues6
Incident timeline
- May 4, 08:13 AM
PulseWatch detected elevated report volume (high severity)
- May 4, 08:15 AM
Peak of 7 reports in 15 minutes (baseline 1.3)
- May 4, 08:43 AM
Status updated: major issue
- May 4, 08:49 AM
Report volume returned to baseline — incident resolved
Official updates
- May 4, 08:13 AM
ChatGPT status page acknowledged the incident.
View official source