ChatGPT outage on May 4 — 48-minute disruption
May 4, 07:45 AM → May 4, 08:34 AM · 48 minutes · high
On May 4, 2026, the ChatGPT service experienced an outage that was detected by user reports. The incident began at 07:45 UTC and was fully resolved by 08:34 UTC, resulting in a 48-minute disruption.
Impact
Users reported issues with the ChatGPT service, primarily experiencing slow or unresponsive behavior. A total of 32 reports were received during the incident, with a peak of 14 reports within a 15-minute period. Other reported issues included AI API and general API problems. No specific regional impact was recorded during this event.
Top reported issues
- Slow / unresponsive20
- AI API issues9
- API issues3
Incident timeline
- May 4, 07:45 AM
PulseWatch detected elevated report volume (high severity)
- May 4, 08:00 AM
Peak of 10 reports in 15 minutes (baseline 1.3)
- May 4, 08:13 AM
Status updated: major issue
- May 4, 08:23 AM
Status updated: possible issue
- May 4, 08:28 AM
Status updated: major issue
- May 4, 08:34 AM
Report volume returned to baseline — incident resolved
Official updates
- May 4, 07:45 AM
ChatGPT status page acknowledged the incident.
View official source