Auto-drafted postmortem
ChatGPT outage on May 4 — 33-minute disruption
May 4, 07:31 AM → May 4, 08:04 AM · 33 minutes · high
ChatGPT experienced a service disruption, which was detected through user reports. The incident began on May 4, 2026, at 07:31 UTC and was resolved at 08:04 UTC.
Peak reports
10
in 15 min
Total reports
18
during the incident
Duration
33 minutes
tracked by PulseWatch
Impact
Users reported experiencing issues with ChatGPT functionality. The primary reported issues included slow or unresponsive service and problems with AI API interactions. A total of 18 reports were received during the 33-minute incident. No specific regional impact was recorded.
Top reported issues
- Slow / unresponsive12
- AI API issues6
Incident timeline
- May 4, 07:31 AM
PulseWatch detected elevated report volume (high severity)
- May 4, 07:45 AM
Peak of 7 reports in 15 minutes (baseline 1.3)
- May 4, 08:04 AM
Report volume returned to baseline — incident resolved
Official updates
- May 4, 07:31 AM
ChatGPT status page acknowledged the incident.
View official source