ChatGPT outage on May 4 — 33-minute disruption
May 4, 07:15 AM → May 4, 07:49 AM · 33 minutes · high
A service disruption affected ChatGPT users, detected via user reports. The incident began at approximately 07:15 UTC and was resolved on May 4, 2026, at 07:49 UTC.
Impact
During the 33-minute disruption, users reported experiencing issues with ChatGPT. The most common reports indicated slow or unresponsive service, making up 12 of the 18 total reports received. There were also 6 reports concerning AI API functionality. No specific regional impact was identified during this incident, which was initially detected through these user reports.
Top reported issues
- Slow / unresponsive12
- AI API issues6
Incident timeline
- May 4, 07:15 AM
PulseWatch detected elevated report volume (high severity)
- May 4, 07:30 AM
Peak of 7 reports in 15 minutes (baseline 1.3)
- May 4, 07:43 AM
Status updated: major issue
- May 4, 07:49 AM
Report volume returned to baseline — incident resolved
Official updates
- May 4, 07:15 AM
ChatGPT status page acknowledged the incident.
View official source