Auto-drafted postmortem
OpenAI outage on May 4 — 33-minute disruption
May 4, 07:01 AM → May 4, 07:34 AM · 33 minutes · high
On May 4, 2026, OpenAI experienced a high-severity service disruption. This incident was detected through user reports and third-party monitoring. The issue was resolved at 07:34 UTC, after approximately 33 minutes.
Peak reports
10
in 15 min
Total reports
12
during the incident
Duration
33 minutes
tracked by PulseWatch
Impact
During the incident, users reported experiencing slow or unresponsive service. A total of 12 reports were received, with a peak of 10 reports within a 15-minute period, all indicating issues with service responsiveness. No specific regional impact was recorded.
Top reported issues
- Slow / unresponsive12
Incident timeline
- May 4, 07:01 AM
PulseWatch detected elevated report volume (high severity)
- May 4, 07:15 AM
Peak of 4 reports in 15 minutes (baseline 1.3)
- May 4, 07:34 AM
Report volume returned to baseline — incident resolved
Official updates
- May 4, 07:01 AM
OpenAI status page acknowledged the incident.
View official source