ChatGPT outage on May 4 33-minute disruption
May 4, 07:01 AM → May 4, 07:34 AM · 33 minutes · high
ChatGPT experienced a high-severity service disruption, which was detected through user reports. The issue was resolved after 33 minutes of disruption.
Impact
Users reported experiencing issues with ChatGPT functionality. The primary reported issues included slow or unresponsive service and problems with AI API interactions. A total of 18 user reports were received during the incident. No specific regional impact was recorded.
Top reported issues
- Slow / unresponsive12
- AI API issues6
Incident timeline
- May 4, 07:01 AM
PulseWatch detected elevated report volume (high severity)
- May 4, 07:15 AM
Peak of 7 reports in 15 minutes (baseline 1.3)
- May 4, 07:34 AM
Report volume returned to baseline — incident resolved
Official updates
- May 4, 07:01 AM
ChatGPT status page acknowledged the incident.
View official source - May 4, 07:34 AM
Root cause: Underlying instability or performance issue with ChatGPT, as suggested by 'flapping behavior' and multiple correlated alerts.