OpenAI outage on May 4 — 35-minute disruption
May 4, 06:43 AM → May 4, 07:19 AM · 35 minutes · high
On May 4, 2026, the OpenAI service experienced a high severity outage, detected through user reports. Users primarily reported slow or unresponsive service. The incident began at 06:43 UTC and was resolved by 07:19 UTC.
Impact
During the incident, users reported experiencing slow or unresponsive service. A total of 16 reports were received, with a peak of 14 reports within a 15-minute period. These reports indicated a general degradation of service performance. No specific regional impacts were recorded during this time.
Top reported issues
- Slow / unresponsive16
Incident timeline
- May 4, 06:43 AM
PulseWatch detected elevated report volume (high severity)
- May 4, 06:45 AM
Peak of 4 reports in 15 minutes (baseline 1.3)
- May 4, 07:13 AM
Status updated: possible issue
- May 4, 07:19 AM
Report volume returned to baseline — incident resolved
Official updates
- May 4, 06:43 AM
OpenAI status page acknowledged the incident.
View official source