ChatGPT outage on May 4 — 33-minute disruption
May 4, 06:45 AM → May 4, 07:19 AM · 33 minutes · high
On May 4, 2026, the ChatGPT service experienced an outage. This disruption was detected through user reports indicating service unavailability. The issue was resolved, and service was restored by 07:19 UTC.
Impact
Users reported experiencing issues with the ChatGPT service, leading to a high-severity incident. The primary reported issues included slow or unresponsive service, accounting for 12 reports, and problems with AI API functionality, noted in 6 reports. A total of 18 user reports were received during the incident's duration. No specific regional impact was recorded.
Top reported issues
- Slow / unresponsive12
- AI API issues6
Incident timeline
- May 4, 06:45 AM
PulseWatch detected elevated report volume (high severity)
- May 4, 07:00 AM
Peak of 7 reports in 15 minutes (baseline 1.3)
- May 4, 07:13 AM
Status updated: major issue
- May 4, 07:19 AM
Report volume returned to baseline — incident resolved
Official updates
- May 4, 06:45 AM
ChatGPT status page acknowledged the incident.
View official source