ChatGPT outage on May 4 — 33-minute disruption
May 4, 06:30 AM → May 4, 07:04 AM · 33 minutes · high
On May 4, 2026, the ChatGPT service experienced an outage, which was detected through user reports. Users may have encountered issues starting at approximately 06:30 UTC. The service was fully restored by 07:04 UTC.
Impact
During the 33-minute incident, users reported a high severity of issues with the ChatGPT service. A total of 18 reports were received, with a peak of 10 reports within a 15-minute period. The primary issues reported by users included the service being slow or unresponsive, accounting for 12 reports, and issues related to the AI API, which comprised 6 reports. No specific regional impact was recorded during this period.
Top reported issues
- Slow / unresponsive12
- AI API issues6
Incident timeline
- May 4, 06:30 AM
PulseWatch detected elevated report volume (high severity)
- May 4, 06:45 AM
Peak of 7 reports in 15 minutes (baseline 1.3)
- May 4, 07:04 AM
Report volume returned to baseline — incident resolved
Official updates
- May 4, 06:30 AM
ChatGPT status page acknowledged the incident.
View official source