ChatGPT outage on May 4 — 33-minute disruption
May 4, 06:15 AM → May 4, 06:49 AM · 33 minutes · high
On May 4, 2026, ChatGPT experienced a service disruption, which was detected through user reports and external monitoring. The incident began at approximately 06:15 UTC and was resolved by 06:49 UTC, lasting approximately 33 minutes.
Impact
During the 33-minute disruption, users primarily reported issues with slow or unresponsive service, accounting for 12 reports. Additionally, 6 reports indicated problems with AI API functionality. A total of 18 user reports were received during the incident, with a peak of 10 reports within a 15-minute period. No specific regional impact was recorded.
Top reported issues
- Slow / unresponsive12
- AI API issues6
Incident timeline
- May 4, 06:15 AM
PulseWatch detected elevated report volume (high severity)
- May 4, 06:30 AM
Peak of 7 reports in 15 minutes (baseline 1.3)
- May 4, 06:43 AM
Status updated: major issue
- May 4, 06:49 AM
Report volume returned to baseline — incident resolved
Official updates
- May 4, 06:15 AM
ChatGPT status page acknowledged the incident.
View official source