ChatGPT outage on May 4 extemdash 48-minute disruption
May 4, 05:15 AM → May 4, 06:04 AM · 48 minutes · high
On May 4, 2026, the ChatGPT service experienced an outage, detected by user reports. Users may have encountered issues with the service beginning at 05:15 UTC. The incident was resolved at 06:04 UTC, resulting in a 48-minute disruption.
Impact
During the incident, users reported experiencing issues primarily related to slow or unresponsive service, accounting for 20 reports. Additionally, 9 reports indicated problems with AI API functionality. While no specific regions were predominantly impacted, the service disruption was categorized as high severity. A total of 29 user reports were received during the 48-minute period, with a peak of 14 reports within a 15-minute window.
Top reported issues
- Slow / unresponsive20
- AI API issues9
Incident timeline
- May 4, 05:15 AM
PulseWatch detected elevated report volume (high severity)
- May 4, 05:30 AM
Peak of 7 reports in 15 minutes (baseline 1.3)
- May 4, 05:43 AM
Status updated: major issue
- May 4, 05:53 AM
Status updated: possible issue
- May 4, 05:58 AM
Status updated: major issue
- May 4, 06:04 AM
Report volume returned to baseline — incident resolved
Official updates
- May 4, 05:15 AM
ChatGPT status page acknowledged the incident.
View official source