Auto-drafted postmortem
ChatGPT outage on May 4 — 33-minute disruption
May 4, 04:31 AM → May 4, 05:04 AM · 33 minutes · high
ChatGPT experienced a service disruption, which was detected via user reports. The issue began on May 4, 2026, at 04:31 UTC and was resolved 33 minutes later, at 05:04 UTC.
Peak reports
10
in 15 min
Total reports
18
during the incident
Duration
33 minutes
tracked by PulseWatch
Impact
Users reported issues with ChatGPT functionality, primarily experiencing slow or unresponsive service. A smaller number of reports indicated problems with AI API interactions. No specific regional impact was recorded during this incident. The disruption was identified through these user reports.
Top reported issues
- Slow / unresponsive12
- AI API issues6
Incident timeline
- May 4, 04:31 AM
PulseWatch detected elevated report volume (high severity)
- May 4, 04:45 AM
Peak of 7 reports in 15 minutes (baseline 1.3)
- May 4, 05:04 AM
Report volume returned to baseline — incident resolved
Official updates
- May 4, 04:31 AM
ChatGPT status page acknowledged the incident.
View official source