ChatGPT outage on May 4 — 33-minute disruption
May 4, 04:15 AM → May 4, 04:49 AM · 33 minutes · high
On May 4, 2026, ChatGPT experienced a service disruption. The incident began at approximately 04:15 UTC and was resolved by 04:49 UTC.
Impact
Users reported issues with ChatGPT, primarily experiencing slow or unresponsive service. A total of 18 user reports were received during the incident, with 12 specifically citing slow or unresponsive behavior and 6 reporting AI API issues. The disruption was detected via user reports, indicating a user-visible impact on the service.
Top reported issues
- Slow / unresponsive12
- AI API issues6
Incident timeline
- May 4, 04:15 AM
PulseWatch detected elevated report volume (high severity)
- May 4, 04:30 AM
Peak of 7 reports in 15 minutes (baseline 1.3)
- May 4, 04:43 AM
Status updated: major issue
- May 4, 04:49 AM
Report volume returned to baseline — incident resolved
Official updates
- May 4, 04:15 AM
ChatGPT status page acknowledged the incident.
View official source