ChatGPT outage on May 4 — 33-minute disruption
May 4, 03:45 AM → May 4, 04:19 AM · 33 minutes · high
On May 4, 2026, the ChatGPT service experienced a disruption, detected through user reports. Users reported issues starting at approximately 03:45 UTC. The service was fully restored by 04:19 UTC, resulting in a 33-minute period of impact.
Impact
During the incident, users primarily reported experiencing slow or unresponsive service, accounting for 12 of the total reports. Additionally, 6 reports indicated issues with the AI API. The incident was classified as high severity, with a peak of 10 reports within a 15-minute period. A total of 18 user reports were received during the 33-minute disruption. No specific regional impact was recorded.
Top reported issues
- Slow / unresponsive12
- AI API issues6
Incident timeline
- May 4, 03:45 AM
PulseWatch detected elevated report volume (high severity)
- May 4, 04:00 AM
Peak of 7 reports in 15 minutes (baseline 1.3)
- May 4, 04:13 AM
Status updated: major issue
- May 4, 04:19 AM
Report volume returned to baseline — incident resolved
Official updates
- May 4, 03:45 AM
ChatGPT status page acknowledged the incident.
View official source