Auto-drafted postmortem
ChatGPT outage on May 4 48-minute disruption
May 4, 03:00 AM → May 4, 03:49 AM · 48 minutes · high
ChatGPT experienced a service disruption on May 4, detected through user reports. The incident began at 03:00 UTC and was resolved by 03:49 UTC, lasting approximately 48 minutes.
Peak reports
14
in 15 min
Total reports
29
during the incident
Duration
48 minutes
tracked by PulseWatch
Impact
Users reported issues with ChatGPT, primarily experiencing slow or unresponsive service. A smaller number of reports indicated problems with AI API functionality. While no specific regional impact was recorded, the disruption was widely reported by users.
Top reported issues
- Slow / unresponsive20
- AI API issues9
Incident timeline
- May 4, 03:00 AM
PulseWatch detected elevated report volume (high severity)
- May 4, 03:15 AM
Peak of 11 reports in 15 minutes (baseline 1.3)
- May 4, 03:38 AM
Status updated: possible issue
- May 4, 03:43 AM
Status updated: major issue
- May 4, 03:49 AM
Report volume returned to baseline — incident resolved
Official updates
- May 4, 03:00 AM
ChatGPT status page acknowledged the incident.
View official source