OpenAI outage on May 4 33-minute disruption
May 4, 02:45 AM → May 4, 03:19 AM · 33 minutes · high
On May 4, 2026, OpenAI experienced a service disruption. This incident was detected through user reports indicating slow or unresponsive service. The issue was resolved after 33 minutes, at 03:19 UTC.
Impact
Users reported experiencing slow or unresponsive service during the incident. A total of 12 reports were received, with a peak of 10 reports within a 15-minute period. All reported issues were related to the service being slow or unresponsive. No specific regional impact was recorded during this time.
Top reported issues
- Slow / unresponsive12
Incident timeline
- May 4, 02:45 AM
PulseWatch detected elevated report volume (high severity)
- May 4, 03:00 AM
Peak of 4 reports in 15 minutes (baseline 4.0)
- May 4, 03:13 AM
Status updated: possible issue
- May 4, 03:19 AM
Report volume returned to baseline — incident resolved
Official updates
- May 4, 02:45 AM
OpenAI status page acknowledged the incident.
View official source