ChatGPT outage on May 4 — 33-minute disruption
May 4, 02:31 AM → May 4, 03:04 AM · 33 minutes · high
On May 4, 2026, ChatGPT experienced a service disruption, which was detected through user reports. The incident began at 02:31 UTC and was resolved by 03:04 UTC, lasting approximately 33 minutes.
Impact
Users primarily reported issues related to slow or unresponsive service, accounting for 12 of the 18 total reports received during the incident. Additionally, 6 reports indicated problems with AI API functionality. While no specific regions were predominantly affected, the disruption was widely reported by users experiencing these service degradations.
Top reported issues
- Slow / unresponsive12
- AI API issues6
Incident timeline
- May 4, 02:31 AM
PulseWatch detected elevated report volume (high severity)
- May 4, 02:45 AM
Peak of 7 reports in 15 minutes (baseline 1.3)
- May 4, 03:04 AM
Report volume returned to baseline — incident resolved
Official updates
- May 4, 02:31 AM
ChatGPT status page acknowledged the incident.
View official source