OpenAI outage on May 4 33-minute disruption
May 4, 02:15 AM → May 4, 02:49 AM · 33 minutes · high
An incident affecting OpenAI services was detected on May 4, 2026, starting at 02:15 UTC. The disruption was identified through user reports indicating service slowness and unresponsiveness. The incident was resolved at 02:49 UTC.
Impact
Users experienced a period of service degradation, primarily reporting slow or unresponsive behavior across OpenAI services. This incident was initially brought to attention through user reports, with a total of 12 reports received during the 33-minute period. While no specific regions were predominantly impacted, the consistent nature of the "Slow / unresponsive" issue type suggests a general service disruption.
Top reported issues
- Slow / unresponsive12
Incident timeline
- May 4, 02:15 AM
PulseWatch detected elevated report volume (high severity)
- May 4, 02:30 AM
Peak of 4 reports in 15 minutes (baseline 1.3)
- May 4, 02:43 AM
Status updated: possible issue
- May 4, 02:49 AM
Report volume returned to baseline — incident resolved
Official updates
- May 4, 02:15 AM
OpenAI status page acknowledged the incident.
View official source