ChatGPT outage on May 4 — 33-minute disruption
May 4, 02:15 AM → May 4, 02:49 AM · 33 minutes · high
On May 4, 2026, the ChatGPT service experienced an outage, which was detected through user reports. Users reported issues starting at approximately 02:15 UTC. The service was fully restored by 02:49 UTC on the same day.
Impact
During the incident, users reported experiencing issues with the ChatGPT service. A total of 18 user reports were received, with a peak of 10 reports within a 15-minute period. The primary issues reported included slow or unresponsive service, accounting for 12 reports, and AI API-related problems, noted in 6 reports. No specific regional impact was recorded during this period.
Top reported issues
- Slow / unresponsive12
- AI API issues6
Incident timeline
- May 4, 02:15 AM
PulseWatch detected elevated report volume (high severity)
- May 4, 02:30 AM
Peak of 7 reports in 15 minutes (baseline 1.3)
- May 4, 02:43 AM
Status updated: major issue
- May 4, 02:49 AM
Report volume returned to baseline — incident resolved
Official updates
- May 4, 02:15 AM
ChatGPT status page acknowledged the incident.
View official source