OpenAI outage on May 4 — 33-minute disruption
May 4, 01:30 AM → May 4, 02:04 AM · 33 minutes · high
On May 4, 2026, OpenAI experienced a service disruption, which was detected through user reports indicating slow or unresponsive service. The incident lasted for 33 minutes and was resolved at 02:04 UTC.
Impact
Users reported experiencing slow or unresponsive service during the incident. This disruption was identified through user reports, with a total of 12 reports received over the 33-minute period. A peak of 10 reports occurred within a 15-minute window. No specific regional impact was recorded for this incident.
Top reported issues
- Slow / unresponsive12
Incident timeline
- May 4, 01:30 AM
PulseWatch detected elevated report volume (high severity)
- May 4, 01:45 AM
Peak of 4 reports in 15 minutes (baseline 1.3)
- May 4, 02:04 AM
Report volume returned to baseline — incident resolved
Official updates
- May 4, 01:30 AM
OpenAI status page acknowledged the incident.
View official source