ChatGPT outage on May 4 — 33-minute disruption
May 4, 01:30 AM → May 4, 02:04 AM · 33 minutes · high
On May 4, 2026, ChatGPT experienced a service disruption. The incident began at approximately 01:30 UTC and was resolved by 02:04 UTC, lasting 33 minutes.
Impact
The service disruption was detected via user reports, indicating a high severity impact on service availability. Users primarily reported issues with slow or unresponsive service, accounting for 12 of the 18 total reports received during the incident. Additionally, 6 reports cited AI API issues. No specific regional impacts were recorded.
Top reported issues
- Slow / unresponsive12
- AI API issues6
Incident timeline
- May 4, 01:30 AM
PulseWatch detected elevated report volume (high severity)
- May 4, 01:45 AM
Peak of 7 reports in 15 minutes (baseline 1.3)
- May 4, 02:04 AM
Report volume returned to baseline — incident resolved
Official updates
- May 4, 01:30 AM
ChatGPT status page acknowledged the incident.
View official source