OpenAI outage on May 4 — 33-minute disruption
May 4, 01:16 AM → May 4, 01:49 AM · 33 minutes · high
OpenAI experienced a service disruption that was detected through user reports. The incident began on May 4, 2026, at 01:16 UTC and was resolved approximately 33 minutes later at 01:49 UTC.
Impact
Users reported experiencing slow or unresponsive service during the incident. A total of 12 reports were received, all indicating issues with service responsiveness. No specific regional impact was recorded for this event. The disruption was primarily characterized by users encountering difficulties with the service's performance.
Top reported issues
- Slow / unresponsive12
Incident timeline
- May 4, 01:16 AM
PulseWatch detected elevated report volume (high severity)
- May 4, 01:30 AM
Peak of 4 reports in 15 minutes (baseline 1.3)
- May 4, 01:43 AM
Status updated: possible issue
- May 4, 01:49 AM
Report volume returned to baseline — incident resolved
Official updates
- May 4, 01:16 AM
OpenAI status page acknowledged the incident.
View official source