Auto-drafted postmortem
ChatGPT outage on May 4 — 33-minute disruption
May 4, 01:00 AM → May 4, 01:34 AM · 33 minutes · high
ChatGPT experienced a service disruption, which was detected through user reports. The incident began on May 4, 2026, at approximately 01:00 UTC and was resolved by 01:34 UTC.
Peak reports
10
in 15 min
Total reports
18
during the incident
Duration
33 minutes
tracked by PulseWatch
Impact
Users reported experiencing issues with ChatGPT, primarily characterized by slow or unresponsive service. A number of reports also indicated problems with AI API functionality. A total of 18 user reports were received during the incident, with no specific regional concentration identified.
Top reported issues
- Slow / unresponsive12
- AI API issues6
Incident timeline
- May 4, 01:00 AM
PulseWatch detected elevated report volume (high severity)
- May 4, 01:15 AM
Peak of 7 reports in 15 minutes (baseline 1.3)
- May 4, 01:34 AM
Report volume returned to baseline — incident resolved
Official updates
- May 4, 01:00 AM
ChatGPT status page acknowledged the incident.
View official source