ChatGPT outage on May 4 35-minute disruption
May 4, 12:43 AM → May 4, 01:19 AM · 35 minutes · high
On May 4, 2026, ChatGPT experienced a high-severity service disruption, first detected through user reports. The incident began at 00:43 UTC and was resolved at 01:19 UTC, resulting in approximately 35 minutes of service impact.
Impact
Users reported issues with ChatGPT functionality during the incident. A total of 22 reports were received, with a peak of 14 reports in a 15-minute period. The most frequently reported issue types included slow or unresponsive service, accounting for 16 reports, and AI API issues, with 6 reports. No specific regional impact was recorded during this period.
Top reported issues
- Slow / unresponsive16
- AI API issues6
Incident timeline
- May 4, 12:43 AM
PulseWatch detected elevated report volume (high severity)
- May 4, 12:45 AM
Peak of 7 reports in 15 minutes (baseline 1.3)
- May 4, 01:13 AM
Status updated: major issue
- May 4, 01:19 AM
Report volume returned to baseline — incident resolved
Official updates
- May 4, 12:43 AM
ChatGPT status page acknowledged the incident.
View official source