ChatGPT outage on May 4 48-minute disruption
May 4, 12:15 AM → May 4, 01:04 AM · 48 minutes · high
On May 4, 2026, the ChatGPT service experienced an outage, detected following user reports. Users primarily reported slow or unresponsive service. The incident was resolved at 01:04 UTC.
Impact
Users reported experiencing issues with the ChatGPT service. The primary reported issue was slow or unresponsive service, accounting for 20 reports, with an additional 9 reports related to AI API issues. A total of 29 user reports were received during the incident's duration. No specific regional impact was recorded.
Top reported issues
- Slow / unresponsive20
- AI API issues9
Incident timeline
- May 4, 12:15 AM
PulseWatch detected elevated report volume (high severity)
- May 4, 12:30 AM
Peak of 7 reports in 15 minutes (baseline 1.3)
- May 4, 12:43 AM
Status updated: major issue
- May 4, 12:53 AM
Status updated: possible issue
- May 4, 12:58 AM
Status updated: major issue
- May 4, 01:04 AM
Report volume returned to baseline — incident resolved
Official updates
- May 4, 12:15 AM
ChatGPT status page acknowledged the incident.
View official source