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Tracked by PulseWatch

Auto-drafted postmortem

ChatGPT outage on May 4  33-minute disruption

May 4, 12:00 AM → May 4, 12:34 AM · 33 minutes · high

On May 4, 2026, ChatGPT experienced a service disruption. The incident, which was detected through user reports, began at approximately 00:00 UTC and was resolved by 00:34 UTC, lasting 33 minutes.

Peak reports
10
in 15 min
Total reports
18
during the incident
Duration
33 minutes
tracked by PulseWatch

Impact

The disruption was detected via user reports, with a total of 18 reports received during the incident. Users primarily reported issues with the service being slow or unresponsive, accounting for 12 reports. Additionally, 6 reports indicated problems related to AI API functionality. No specific regional impacts were recorded during this incident.

Top reported issues

  • Slow / unresponsive12
  • AI API issues6

Incident timeline

  1. May 4, 12:00 AM

    PulseWatch detected elevated report volume (high severity)

  2. May 4, 12:15 AM

    Peak of 7 reports in 15 minutes (baseline 1.3)

  3. May 4, 12:34 AM

    Report volume returned to baseline — incident resolved

Official updates

  1. May 4, 12:00 AM

    ChatGPT status page acknowledged the incident.

    View official source
Draft auto-generated by PulseWatch when the incident resolved. Based on aggregated user-report signals and the sources listed above.
This postmortem was auto-generated from PulseWatch's record of the incident. · Model: gemini-2.5-flash