OpenAI outage on May 4 — 33-minute disruption
May 3, 11:45 PM → May 4, 12:19 AM · 33 minutes · high
On May 3, 2026, the OpenAI service experienced a high-severity outage, detected through user reports. Users reported issues starting at approximately 23:45 UTC. The incident was resolved after 33 minutes, at 00:19 UTC on May 4, 2026.
Impact
During the 33-minute incident, users primarily reported experiencing slow or unresponsive behavior with the OpenAI service. A total of 16 reports were received, with a peak of 11 reports within a 15-minute period. No specific regional impact was recorded during this time, indicating a broader service disruption.
Top reported issues
- Slow / unresponsive16
Incident timeline
- May 3, 11:45 PM
PulseWatch detected elevated report volume (high severity)
- May 4, 12:13 AM
Status updated: possible issue
- May 4, 12:15 AM
Peak of 8 reports in 15 minutes (baseline 4.0)
- May 4, 12:18 AM
Status updated: possible issue
- May 4, 12:19 AM
Report volume returned to baseline — incident resolved
Official updates
- May 3, 11:45 PM
OpenAI status page acknowledged the incident.
View official source