Auto-drafted postmortem
OpenAI outage on May 3 — 33-minute disruption
May 3, 11:30 PM → May 4, 12:04 AM · 33 minutes · high
On May 3, 2026, OpenAI experienced a service disruption. Users reported slow or unresponsive service starting at 23:30 UTC. The issue was resolved on May 4, 2026, at 00:04 UTC.
Peak reports
10
in 15 min
Total reports
12
during the incident
Duration
33 minutes
tracked by PulseWatch
Impact
Users reported experiencing slow or unresponsive service across OpenAI's platform. This disruption was detected through user reports, with a total of 12 reports received during the incident. The primary issue type reported was slow or unresponsive service. No specific regional impact was recorded.
Top reported issues
- Slow / unresponsive12
Incident timeline
- May 3, 11:30 PM
PulseWatch detected elevated report volume (high severity)
- May 3, 11:45 PM
Peak of 4 reports in 15 minutes (baseline 1.3)
- May 4, 12:04 AM
Report volume returned to baseline — incident resolved
Official updates
- May 3, 11:30 PM
OpenAI status page acknowledged the incident.
View official source