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OpenAI

Tracked by PulseWatch

Auto-drafted postmortem

OpenAI outage on May 3 — 35-minute disruption

May 3, 11:13 PM → May 3, 11:49 PM · 35 minutes · high

OpenAI experienced a service disruption on May 3, 2026, which was initially detected through user reports. The incident began at 23:13 UTC and was resolved at 23:49 UTC, lasting approximately 35 minutes.

Peak reports
14
in 15 min
Total reports
16
during the incident
Duration
35 minutes
tracked by PulseWatch

Impact

Users reported experiencing slow or unresponsive service during the incident. A total of 16 reports were received, with 14 reports occurring during the peak 15-minute period. The disruption was primarily characterized by slow or unresponsive behavior. No specific regional impact was recorded during this event.

Top reported issues

  • Slow / unresponsive16

Incident timeline

  1. May 3, 11:13 PM

    PulseWatch detected elevated report volume (high severity)

  2. May 3, 11:15 PM

    Peak of 4 reports in 15 minutes (baseline 1.3)

  3. May 3, 11:43 PM

    Status updated: possible issue

  4. May 3, 11:49 PM

    Report volume returned to baseline — incident resolved

Official updates

  1. May 3, 11:13 PM

    OpenAI status page acknowledged the incident.

    View official source
Draft auto-generated by PulseWatch when the incident resolved. Based on aggregated user-report signals and the sources listed above.
This postmortem was auto-generated from PulseWatch's record of the incident. · Model: gemini-2.5-flash