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ChatGPT

Tracked by PulseWatch

Auto-drafted postmortem

ChatGPT outage on May 3  33-minute disruption

May 3, 10:30 PM → May 3, 11:04 PM · 33 minutes · high

On May 3, 2026, ChatGPT experienced a service disruption. This incident was detected through user reports indicating issues with the service. The disruption lasted approximately 33 minutes and was resolved by 23:04 UTC.

Peak reports
10
in 15 min
Total reports
18
during the incident
Duration
33 minutes
tracked by PulseWatch

Impact

During the incident, users reported difficulties accessing and interacting with ChatGPT. The primary issues reported included the service being slow or unresponsive, accounting for 12 of the total reports. Additionally, 6 reports indicated problems specifically related to AI API functionality. While user reports were received, no specific regional impact was identified during this period. The disruption was categorized as high severity based on the nature and volume of user-reported issues.

Top reported issues

  • Slow / unresponsive12
  • AI API issues6

Incident timeline

  1. May 3, 10:30 PM

    PulseWatch detected elevated report volume (high severity)

  2. May 3, 10:45 PM

    Peak of 7 reports in 15 minutes (baseline 1.3)

  3. May 3, 11:04 PM

    Report volume returned to baseline — incident resolved

Official updates

  1. May 3, 10:30 PM

    ChatGPT status page acknowledged the incident.

    View official source
Draft auto-generated by PulseWatch when the incident resolved. Based on aggregated user-report signals and the sources listed above.
This postmortem was auto-generated from PulseWatch's record of the incident. · Model: gemini-2.5-flash