Auto-drafted postmortem
Spotify outage on May 3 "," 25-minute disruption
May 3, 09:52 PM → May 3, 10:18 PM · 25 minutes · high
On May 3, 2026, Spotify experienced a service disruption, which was detected through user reports. The incident lasted approximately 25 minutes and was resolved on May 3, 2026, at 22:18 UTC.
Peak reports
8
in 15 min
Total reports
1
during the incident
Duration
25 minutes
tracked by PulseWatch
Impact
During the incident, users primarily reported issues with streaming playback. These reports were concentrated among users in the United States. The disruption resulted in a high severity impact for those affected.
Top reported issues
- Streaming playback issues1
Most affected regions
- United States1
Incident timeline
- May 3, 09:52 PM
PulseWatch detected elevated report volume (high severity)
- May 3, 09:53 PM
Status updated: major issue
- May 3, 09:58 PM
Status updated: major issue
- May 3, 10:00 PM
Peak of 0 reports in 15 minutes (baseline 1.3)
- May 3, 10:18 PM
Report volume returned to baseline — incident resolved
Official updates
- May 3, 09:52 PM
Spotify status page acknowledged the incident.
View official source