OpenAI outage on May 3 33-minute disruption
May 3, 09:45 PM → May 3, 10:19 PM · 33 minutes · high
On May 3, 2026, the OpenAI service experienced a high severity outage. This disruption was detected through user reports indicating slow or unresponsive service. The incident began at approximately 21:45 UTC and was resolved by 22:19 UTC, lasting 33 minutes.
Impact
Users reported experiencing slow or unresponsive service during the incident. A total of 16 reports were received, with a peak of 12 reports within a 15-minute period. These reports consistently indicated issues with service responsiveness. No specific regional impact was recorded during this time.
Top reported issues
- Slow / unresponsive16
Incident timeline
- May 3, 09:45 PM
PulseWatch detected elevated report volume (high severity)
- May 3, 10:13 PM
Status updated: possible issue
- May 3, 10:15 PM
Peak of 8 reports in 15 minutes (baseline 4.0)
- May 3, 10:18 PM
Status updated: possible issue
- May 3, 10:19 PM
Report volume returned to baseline — incident resolved
Official updates
- May 3, 09:45 PM
OpenAI status page acknowledged the incident.
View official source