ChatGPT outage on May 3 — 33-minute disruption
May 3, 09:45 PM → May 3, 10:19 PM · 33 minutes · high
ChatGPT experienced a service disruption on May 3, which was detected through user reports. The incident began at 21:45 UTC and was resolved after 33 minutes at 22:19 UTC.
Impact
During the incident, users reported experiencing issues with ChatGPT. The disruption was characterized by reports of slow or unresponsive service, accounting for 12 of the 18 total reports received. Additionally, 6 reports indicated problems with AI API functionality. No specific regional impact was recorded during this period.
Top reported issues
- Slow / unresponsive12
- AI API issues6
Incident timeline
- May 3, 09:45 PM
PulseWatch detected elevated report volume (high severity)
- May 3, 10:00 PM
Peak of 7 reports in 15 minutes (baseline 1.3)
- May 3, 10:13 PM
Status updated: major issue
- May 3, 10:19 PM
Report volume returned to baseline — incident resolved
Official updates
- May 3, 09:45 PM
ChatGPT status page acknowledged the incident.
View official source