OpenAI outage on May 3 — 33-minute disruption
May 3, 09:31 PM → May 3, 10:04 PM · 33 minutes · high
On May 3, 2026, OpenAI experienced a service disruption that was detected through user reports. The incident began at approximately 21:31 UTC and resulted in intermittent service issues. The disruption was resolved after 33 minutes, at 22:04 UTC.
Impact
During the incident, users primarily reported issues related to the service being slow or unresponsive. A total of 12 reports were received, with a peak of 10 reports within a 15-minute period, indicating a general degradation of service performance. No specific regional impact was identified during this period.
Top reported issues
- Slow / unresponsive12
Incident timeline
- May 3, 09:31 PM
PulseWatch detected elevated report volume (high severity)
- May 3, 09:45 PM
Peak of 4 reports in 15 minutes (baseline 1.3)
- May 3, 10:04 PM
Report volume returned to baseline — incident resolved
Official updates
- May 3, 09:31 PM
OpenAI status page acknowledged the incident.
View official source