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OpenAI

Tracked by PulseWatch

Auto-drafted postmortem

OpenAI outage on May 3 18-minute disruption

May 3, 09:31 PM → May 3, 09:49 PM · 18 minutes · high

A service disruption affecting OpenAI was detected by user reports and third-party monitoring. The incident began on May 3, 2026, at approximately 21:31 UTC. Service was fully restored by 21:49 UTC on the same day.

Peak reports
6
in 15 min
Total reports
8
during the incident
Duration
18 minutes
tracked by PulseWatch

Impact

Users reported experiencing issues with OpenAI services during the incident. The primary reported issue type was 'Slow / unresponsive' behavior. A total of 8 reports were received, with a peak of 6 reports within a 15-minute period. No specific regional impact was recorded during this disruption.

Top reported issues

  • Slow / unresponsive8

Incident timeline

  1. May 3, 09:31 PM

    PulseWatch detected elevated report volume (high severity)

  2. May 3, 09:45 PM

    Peak of 4 reports in 15 minutes (baseline 4.0)

  3. May 3, 09:49 PM

    Report volume returned to baseline — incident resolved

Official updates

  1. May 3, 09:31 PM

    OpenAI status page acknowledged the incident.

    View official source
Draft auto-generated by PulseWatch when the incident resolved. Based on aggregated user-report signals and the sources listed above.
This postmortem was auto-generated from PulseWatch's record of the incident. · Model: gemini-2.5-flash