ChatGPT outage on May 3 — 33-minute disruption
May 3, 09:15 PM → May 3, 09:49 PM · 33 minutes · high
On May 3, 2026, the ChatGPT service experienced an outage, which was detected by user reports. The incident began at approximately 21:15 UTC and was resolved after 33 minutes, at 21:49 UTC.
Impact
During the 33-minute incident, users reported issues primarily related to the service being slow or unresponsive, accounting for 12 of the 18 total reports. Additionally, 6 reports indicated problems with AI API functionality. The outage was classified as high severity, with a peak of 10 reports within a 15-minute period. No specific regional impact was recorded during this time.
Top reported issues
- Slow / unresponsive12
- AI API issues6
Incident timeline
- May 3, 09:15 PM
PulseWatch detected elevated report volume (high severity)
- May 3, 09:30 PM
Peak of 7 reports in 15 minutes (baseline 1.3)
- May 3, 09:43 PM
Status updated: major issue
- May 3, 09:49 PM
Report volume returned to baseline — incident resolved
Official updates
- May 3, 09:15 PM
ChatGPT status page acknowledged the incident.
View official source